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Case Management Studio

Modernize case management.

Accelerate complex casework with modular, enterprise-grade apps. 

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Casework, simplified.

Process to Decision

Keep processes in bounds while staying flexible with easy-to-configure business rules.

Service Requests

Empower business users to configure workflows and visualizations to track cases as they progress.

Incident Management

Quickly identify issues with AI-driven root-cause analysis and automatic case routing.

Investigations

Make informed decisions faster with user-friendly dashboards
and prebuilt audit components.

Modernize case management.

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Modular Framework

Accelerate IT delivery with prebuilt case management features that cover 80% of typical case needs out of the box.

Modular Framework

Accelerate IT delivery with prebuilt case management features that cover 80% of typical case needs out of the box.
 

Unified Data and Workflows 

Improve process efficiency with comprehensive performance analysis and unify legacy systems with data fabric.

No-Code Design 

Empower business users to build custom solutions with configurable dashboards, workflows, templates, reports, and case routing.

AI and Automation

Assist users with advanced capabilities to summarize and search for cases, identify and resolve overlap, and automate repetitive work.

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