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Case Management for Public Sector

Rapidly develop case management applications.

Optimize service delivery while providing an exceptional citizen experience.

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Improve the end-to-end case management process.

Complete automation.

Leverage RPA, process mining, AI, and machine learning to maximize efficiency and accuracy.

Dashboard-style views.

Visualize the progression of a case through its lifecycle with intuitive, unified dashboards.

Modern constituent portal.

Enable citizen self-service and improve collaboration within your teams.

Cloud security and compliance.

Maximize security with Appian Cloud, authorized with FedRAMP, HIPAA, SOC 1–3, and more.

Modernize case management.

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Gain ultimate flexibility with case management as a service (CMaaS). 

Modernize case management with a customizable, composable solution

Gain ultimate flexibility with case management as a service (CMaaS). 

Modernize case management with a customizable, composable solution

Always meet your deadlines. 

Monitor service level agreements in real-time with advanced analytics.

Modify workflows on the fly. 

Address complex cases and exceptions while maintaining compliance.

Reduce manual tasks. 

Offload repetitive, tedious tasks to AI-assisted process automation.

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